Privacy Policy

1. Information We Collect

We collect information you provide directly to us when creating an account, editing your profile, or generating invoices and quotes. This may include:

• Your name, business name, physical address, email address, and phone number.
• Client contact details that you input to send quotes and invoices.
• Audio recordings and text transcriptions processed through our AI voice-to-invoice feature.
• Payment information required for billing (processed securely via Stripe).

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including:

• Generating, sending, and tracking invoices, estimates, and quotes.
• Processing transcribing data through AI to compile line items from voice commands.
• Sending automated reminders, notifications, and client updates on your behalf.
• Providing customer support and analyzing user patterns to improve platform speed and design.

3. Data Protection and Security

We take the security of your business and client data very seriously. We use industry-standard encryption protocols (SSL/TLS) for data in transit and secure database storage for data at rest. Access to accounts is protected by password hashing and session tokens.

4. Third-Party Sharing

We do not sell, rent, or trade your personal or client data to third parties. We share data only with trusted service providers necessary to run our service, such as Stripe (payment processing), Twilio or SendGrid (sending emails/texts), and our secure cloud hosting servers.

5. Your Choices and Control

You can access, update, or delete your account information at any time by logging in to the Contrazo platform. You may also contact our support team to request complete erasure of your business data or client records.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please reach out to us at support@contrazo.com.